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HC Group
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Work of customer service employee

The overarching task of our customer service employees is to help our customers with the relevant issues. But questions can also be converted into customers and complaints into positive reviews. Our customer service employees act as the first line of contact within our organization. This means that you bear the responsibility of the 'brand' HC Group and that you are important for the image of our organization. See below possible activities:

  • Informing/advising (new) customers;
  • Making appointments;
  • Supporting your colleagues in both the office and the field;
  • Handling incoming questions and complaints;
  • Checking delivery and payment details;
  • Correct administration / registration activities.

It is therefore important that you are punctual and keep your agreements. You are the designated contact person for our customers who expect a pleasant cooperation. Clear and correct communication is essential here. You also have a lot of initiative and like to think about solutions.

HC Group

Getting started in Weert?

HC Group is located in Weert and is looking for (local) employees who have a passion for customer contact. The diversity of work as a customer service employee ensures that your days fly by. You never have to get bored. Furthermore, it is greatly appreciated when our employees contribute to improving internal processes. Our Operations department would like to hear about your improvement proposals and perhaps that we can apply your idea in the organization! Because you have to deal with the same processes every day, no one else can provide us with the experiences around this better.

Customer service employee vacancies

At HC Group we think it is important that our customer service employees enjoy making contact with our customers. The vacancies of customer service employees therefore offer the necessary variety in your daily work. This way you have contact with different, varied customers who are located in the Netherlands as well as in other countries in Europe. We also have customers from Scandinavia, for example.
Are you interested in the HC Group fulfillment center? View the suitable vacancies in our overview.

Customer service employees; apply!

Are you enthusiastic and do you fit perfectly into the picture? Do not hesitate any longer and apply directly as a customer service employee for our open vacancies. Use our overview and respond to the most suitable vacancy for you. You can leave your details on the same page and add your CV as a file, it's that easy!

Do you still have questions or doubts? Please contact us by phone or use our contact form.

Why choose HC Group?
Perfect geographical location Real-time inventory management Correct and efficient return processing Customized solutions